Minimum Version Required:
To perform an installation you will need the IP address of the PBX.
Only one CTI application can be connected directly at a time to the Panasonic. To connect more than one CTI application the Panasonic Multiplexer (MUX) is required. This is licensed separately.
Go Connect Server detects "connected" handsets to prevent downloading too many devices. If unconnected devices are required they can be added manually.
Presently, there is a problem with using CTI with UT handsets. Retrieve (unhold) doesn't work. It needs to be done manually. UT models should be via uaCSTA.
KX-NT series handsets have the best supported CTI features.
KX-DTxx handsets are supported, these are wired direct connection digital handsets.
**HDV- series handsets have limited functionality and only work with uaCSTA
KX-UT series handsets have limited functionality and only work with uaCSTA
KX-UT670 handsets are not supported
DECT handsets do not support Answer from the Go Connect Server Example: KX-TCA285
Conference call is not available from the client using Softphone or controlling a handset.
The information presented on this page is based on testing with manufacturer handsets that are fully compatible with the PBX CTI Interface. For clarity KX-HDV handsets are not fully compatible unless operated in uaCSTA mode – see uaCSTA PBX type for more information
*KX-NT680 & NT630 are supported, but have not been lab tested.
CTI Activation Key is required (KX-NSF101)
TCP: 33333 and MUX 33332
The Panasonic connects to the LAN via the RJ45 socket on the main unit. The local IP address and other network settings are set through programming over HTTP.
Firmware Requirements (for new installations):
A trial CTI license can be used for 60 days
|WAN Connectivity||Trunk Monitoring||Analog Phones Supported||Agent Features Supported|